Policy

Refund & Cancellation Policy

How refunds and cancellations work for Desi D2C Digest subscriptions. Last updated 17 October 2026.

The short version

Annual plan: full refund if you ask within 7 days of your first payment, no questions asked. Monthly plan: cancel any time, keep access until the end of the month you have paid for, no partial refunds. Duplicate or failed-but-charged payments are always refunded in full.

Annual subscription (₹2,499 a year)

7-day guarantee: email us within 7 days of your first annual payment and we refund the full amount. Reading the issues in that window does not affect this.

After 7 days, the annual fee is non-refundable. Your access continues until the end of the 12-month term.

Annual plans do not auto-renew by default. We email you before the term ends with a link to renew.

Monthly subscription (₹249 a month)

Billing is recurring through a UPI Autopay or card mandate set up at checkout with Razorpay.

Cancel any time. Your access continues until the end of the current billing period and no further charges are made.

We do not offer pro-rata refunds for a partly used month.

If a renewal payment fails, Razorpay retries it. If it still fails, your paid access pauses until payment succeeds.

How to cancel

Reply to any issue of Desi D2C Digest or email [email protected] from the address you subscribed with and say "cancel". We confirm by email within 2 working days. You can also cancel a UPI Autopay mandate from your UPI app at any time, which stops future charges.

Delivery and shipping

Desi D2C Digest is a digital product. Issues are delivered by email to the address you subscribe with, usually within minutes of payment and then twice a week. Nothing is physically shipped, so there are no shipping charges or delivery timelines beyond email delivery. If an issue does not arrive, check spam and promotions folders, then email [email protected] and we will resend it.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay. Banks and UPI apps usually take 5 to 7 working days to show the credit. We will email you the Razorpay refund reference.

Duplicate or incorrect charges

If you were charged twice or charged after cancelling, email [email protected] with the payment reference and we refund the extra amount in full.

Questions

Write to [email protected]. This policy is published by Air Media, Bengaluru, Karnataka, India, the publisher of Desi D2C Digest.